Everyone is divided after seeing the viral video of an altercation between an IndiGo air hostess and a passenger. Some people are praising the cabin crew member for being courageous and standing up for her crew, while others are criticising her for yelling when she could have handled the situation calmly.
You are not alone if you are still upset about the IndiGo air hostess' altercation with a rude passenger during a flight. The IndiGo employee has the support of the internet for standing up to the passenger. The flyer received criticism for his abhorrent treatment of the crew member. After the video went viral on December 21, #IndiGo has been ferociously trending on Twitter.
An argument between an airline hostess and a passenger can be seen in a social media video that went viral. According to social media chatter, the argument stemmed from the fact that passengers who hadn't made advance reservations for hot meals weren't provided. In the viral video, the passenger is seen losing her cool after calling a crew member a "servant." He did not budge despite my attempts to deal with him respectfully and my warnings that he should not speak to the crew in such an impolite manner.
The viral video appeared to have been captured by a traveller on the same flight, and it quickly went viral on social media. The employee who stood up for what was right received a tonne of support.
The video was shared on Twitter by Gurpreet Singh Hans, who later removed it. One of the cabin crew members was serving food to passengers when the aforementioned incident occurred, as seen in the video.
What precisely transpired on the flight is revealed by a passenger: Tejasvi Chandela, a passenger on the same flight, saw the entire incident. The issue has now been raised by Chandela. She revealed in her Instagram post that some of the passengers on the flight were rude and ill-mannered to the crew. When they realised they were travelling on a low-cost airline, Tejasvi wrote, "They called them servants and were after their life for food."
She also claimed that she personally approached the crew to see how they were doing and that she was prepared to give a testimony or otherwise support them.
Indigo’s response
We are aware of the incident that occurred on flight 6E 12 from Istanbul to Delhi on December 16, 2022, according to a statement issued by IndiGo in response to the incident. The problem was with meals selected by a select group of passengers using a codeshare connection. IndiGo is aware of the requirements of its customers, and we constantly work to give them a kind and hassle-free experience. We are investigating the incident and want to reassure our clients that their comfort has always been our top priority. Our goal is to always give our customers the best experience.
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